WANTED:

We are a rapidly growing Online Publishing Company who provides training, tools and software services to real estate investors, seeking a top-notch customer relationship manager for our team.

This is a work-from-home position and you will be overseeing our amazing team of support people. If interested, please read the following to see if we are a fit for each other, then follow the application instructions.  

Are you a Fit For This Position?

• You love the idea of working as part of a team and helping with its growth.You are a self-starter and like the idea of working from home. 
• You can manage your time efficiently and be very focused during your 'On Time'.
• You are a happy, friendly person and come across as such when talking to other people in-person or while on the phone. 
• You genuinely care about other people and want them to feel important.
• You are reliable and trustworthy.
• You take initiative and figure out solutions on your own. You take action without being told what to do.  
• You're detail-oriented and have the ability to dig into a situation to figure out the cause of an issue. 
• You enjoy helping other team members be successful and have a great, approachable attitude. 
• You know how to listen. 
• You'd love to have a long-term position with an awesome, caring, rapidly growing company,

What Your Role Would Look Like

You would be responsible for overseeing our Customer Experience Team. The team fulfills client services, answers support tickets, support chat, and scheduled phone calls. They also perform setup of various software programs and services for our customers. 

Your management role would require understanding all of these processes and overseeing each of them to ensure the highest quality delivery. Additionally, you would be the top level decision-maker when a team member requires help in a certain situation. 

Skills Needed

If you've read this far, congrats! We've already mentioned quite a few of the requirements but you'll also:

• Be great at using a computer, the internet and learning software in general
• Have a proven record of being a great team member who's honest and loyal
• Have incredible organizations skills (there's a lot going on over here!)
• Learn quickly, adapt to situations, switch gears on the fly, be dynamic!
• Not be afraid to make mistakes. That's how we learn and improve. 
• Be super at dealing with people and situations. Most times, a customer with an issue simply needs to know they are cared about and we will find a solution!

Working From Home

One of the incredible things about our company is the fact that we all get to work remotely! There is no physical office building. All of our work is done over the internet and phone, including email, chat apps, video apps, skype and so on. Our team meetings are done via video conferencing. We have inter-team chat software so we can always connect with each other. It's really cool!

Since we all have this flexibility, there's a lot expected from each team member. Imagine, we don't have to get up, get ready for work, pack al our stuff, commute to and from. No way! Since we have this great opportunity, we are all expected to perform exceptionally. We can typically get much more done, in less time than someone who has to go to an office every day. 

Now you can see why it's so important to be a self-starter. If you're able to create a schedule that works well for your life AND meet the company needs, everyone wins. 

Still with us? Keep reading...

Time Commitment and Pay Scale

All of our team positions at Commando REI are very important. Your role will be overseeing many other critical roles that our company depends on. Our clients depend on. You'll start out at 20-30 hours per week, learning and integrating. If everything gets completed with that schedule, great! If more time is needed, we can move into that in the future. Hours are flexible but we'll need you M-F. Your pay is negotiable and will depend on your experience at first. As you grow with the company, there is a lot of opportunity for pay growth, depending on how your role expands. We like to take great care of our team so they always feel grateful and want to stay with us long-term. 

How To Apply

If this sounds fantastic to you, here's what you need to do (read carefully, this is your first test)

Please don't blast over the resume that you've sent to 38 other places. We're not interested in generic. 

Instead

Send over your resume with a COVER LETTER to apply@therealestatecommando.com including the following:

1. Why you are the perfect fit. In a couple of paragraphs, tell us why YOU are the one for this spot. 

2. What's your experience? Briefly tell us what you've done up until now. Have you done anything that resembles this type of work? Do you know anything about real estate investing (no is ok!).

3. What's been tough? Tell us about the toughest challenge you've faced in your life. What did you do to overcome it? What was the end result? This helps us understand how you work through situations. 

4. What really excites you about this position? What stands out and makes you think "this is for me!"

5. Current Status. What are you doing now for work? What have you done in the past 3-5 years? Why are you looking now?

6. FUN! What do you do for fun in your life?

Finally- Please include any details that you think will help us invite you to the next step. This is a wonderful opportunity, and we are looking for a wonderful person to fill it. 

We're sincerely looking forward to hearing from you. Good luck!

The Commando Team